Crowne Plaza Helsinki - Hesperia by IHG

Our room was spacy and felt recent with all the stylish decorations. There were 2 seats, a desk, cabinets, and lots of room for 2 people. The beds were especially comfortable, just hard enough for our tired backs, but not too hard by any means, and the pillows were perfectly plush. Absolute heaven after a gig. Our room had a big window, and the AC was adjustable very easily. The staff were very helpful and polite, not only at the reception, but everyone, including the cleaners, waiters etc! The restaurant was also beautifully decorated in gold and black with accent lights. We really enjoyed the bathroom with a big counter for your items, and of course, the tub. The room has closet space for your overcoats, and a raised platform to place your baggage on, so it's easier to open and search for what you need. There's plenty of parking space for 26€/day at an underground hall to keep your car safe and clean (can book via the hotel, or just drive in to P-Töölö hall and pay when you leave, the price per day is the same). There's a green lakeside park right across the street, and public transport is accessible within a short walking distance. We loved our stay and would book again.

The hotel is cosy, beautiful and has a nice atmosphere. The rooms are big and there is plenty of room to walk around there also. Athmosphere/mood in the room is very cosy. The hotel also has sauna and spa facilities and a swimming pool. And, what I really liked (even though I didn't travel with a pet), the hotel is pet friendly! And of course, the hotel service was impeccably polite and friendly as always!

Staff were helpful, attentive and friendly. Junior suite was spacious and good facilities. I liked the complimentary coffee, bottles of water and sweets. Bed was comfortable. Breakfast was excellent with great range of items and made to order waffles and omelette. Great location to the city, easy access to the tram. I liked the proximity to the local K market store for getting snacks and water. The suite offered use of the lounge, this was excellent with happy hour offering some wine, beers and nibbles. The pool was great with clean and spacious facilities. Room was quiet and had air conditioning and openable window. Bath tub was big with good overhead shower. We liked the body wash and moisturiser. Overall excellent.

We enjoyed our stay. The suite room was large enough for our family of four. Comfortable bathroom with a bath and not just a shower. The staff at the reception and the restaurant were very responsive and helpful. The included breakfast was very good, with a nice variety of options. Our suite allowed us free access to the business lounge, although we barely used that option, due to our schedule. A number of good cafes and restaurants nearby, providing lots of options for lunch and dinner, if needed.

Exceptional Stay with Outstanding Service I recently had the pleasure of staying at the Crowne Plaza Helsinki, and I must say, it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to ensure a seamless and comfortable experience. I was particularly impressed with the early check-in accommodation, which was much appreciated after a long journey. The front desk team was incredibly welcoming, making me feel valued from the start. My room was immaculate, spacious, and offered a lovely view of the city, providing the perfect blend of comfort and luxury. The hotel's amenities are top-notch, with a well-equipped fitness center and a relaxing spa that allowed me to unwind after a busy day. Breakfast each morning was a delight, with a wide variety of options to suit every taste. Location-wise, the Crowne Plaza is ideal—close to major attractions and public transportation, yet peaceful and quiet for a restful night’s sleep. Overall, my experience at the Crowne Plaza Helsinki was nothing short of excellent. I highly recommend this hotel to anyone visiting the city, and I look forward to staying here again on my next trip!